News Local

City warns of water filter scammers

By Stephen Uhler, The Daily Observer

The City of Pembroke is again warning the public about people selling water filter systems door-to door.


In a news release issued Tuesday, city staff stated they have recently been advised that salespeople are travelling door-to-door selling water filtration systems and claiming Pembroke water is contaminated in an effort to gain access into homes in order to sell and instantly install water filtration systems.

These salespeople are falsely advising residents that the City of Pembroke water is not safe to drink. This is followed by a sales pitch for a water filtration system. In some instances, the salespeople claim that they are somehow affiliated with the city that the requirement for a water filtration system is related to high levels of chlorine.

Mayor LeMay said residents can rest assured that there are no problems and the water is safe to consume.

“The City of Pembroke’s Drinking Water is completely safe and of the highest quality, which is ensured through rigorous and continuous testing,” he said. “Our staff is fully trained in all aspects of the operations of the water treatment and distribution systems and take pride in providing safe, clean drinking water to system users.”

Coun. Les Scott, the chairman of the city's operations committee, said the recently completed 2017- 2018 Pembroke Drinking Water System Inspection Report completed by the Ministry of Environment and Climate Change provided a final inspection rating of 100 per cent, a rating the department has achieved several years in a row.

“If a City of Pembroke employee is required to enter into your household, they will provide photo identification and will be driving in a vehicle clearly marked City of Pembroke,” he said.

Coun. Andrew Plummer, the vice-chairman of the operations committee said if a resident has reason to believe that their privacy is being invaded, they are urged to contact the police immediately.

The City of Pembroke wishes to remind people that they are not required to allow access to their homes to anyone. There are no problems with the water treatment or distribution system. There is no provincial regulation requiring residents to install a water filtration system.

If a resident has a concern with their drinking water, they are urged to call Doug Burton, Supervisor Drinking Water Treatment/ Compliance, Quality Management System Representative at 613-735-6821, ext. 1487. To reach the police in a non-emergency, residents are advised to call 1-888-310-1122.

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